Privacy Policy

Introduction

ULTIMHEAT SAS, a limited liability company with capital of 500.000€ with registered office at :
Nid d'or, Business Park Lyon Monts d'Or
11 rue de la Voie lactée
69370 St DIDIER AU MONT D'OR,
registered under number 977 714 617, R.C.S. Lyon, collects personal data in the course of its business.
‍
By visiting our website www.ultimheat.com, we may collect personal data about you. If you have any questions about the processing of your personal data, please send an e-mail specifying your request to: contact@ultimheat.com

Processing methods and purposes

The data processed by ULTIMHEAT SAS are collected, recorded and stored in accordance with the provisions of the law relating to data processing, files and freedoms of January 6, 1978 in the version in force on the date hereof, as well as with the provisions of the General Data Protection Regulation (GDPR).

The data collected corresponds to the information you send us on the contact forms accessible online, or via cookies placed on your browser during your visit on our site. As part of our activity, we are also required to access data related to your professional activity. We may also act as a subcontractor, within the meaning of Article 4 of the GDPR, when we process, at your request and under your control, the data of your customers.

The processing of this data is necessary for the provision of the services mentioned on our website. They allow us to respond to your requests and organize the events for which you have requested us.

Your browsing information allows us to know how you use or plan to use our services and to know your sector of activity.

The duration of the conversation

The data is kept for the duration necessary for the provision of the services offered by ULTIMHEAT SAS. The data is kept for the entire duration of the contract that binds us as well as for a period of three months after the end of your contract. If you are not yet a customer, your data is kept for a period of 3 years from the date on which you questioned us and visited our site, in order to enable us to better answer your questions if you contact us again. The data is then archived and can be returned exclusively in the context of litigation, for the duration of the legal limitation period.

Exercise of rights

In the event of difficulty in connection with the management of their personal data, the data subject has the right to lodge a complaint with the CNIL or with any competent supervisory authority.

Each data subject has a right of access, modification, rectification, erasure and, where applicable, portability of personal data concerning them, in accordance with the provisions of the law relating to data processing, files and to the freedoms of January 6, 1978 in the version in force on the date hereof, and in accordance with community regulations.

The right of access, modification, rectification and erasure provided for in the preceding paragraph is exercised with the the following e-mail address: contact@ultimheat.com

When the request for access, modification, rectification or deletion is addressed to ULTIMHEAT SAS applies the terms and conditions planned by the user, subject to their compliance with applicable regulations and their prior communication.

In the event of difficulty relating to the management of their personal data, the person concerned has the right to lodge a complaint with the CNIL or with any competent supervisory authority.

Cookies

What cookies may be installed when you visit our site or application?

Cookies and trackers may be automatically installed on your browser software or your terminal when you access our site or our application. A cookie is an element which does not identify a person but is used to record information relating to their navigation on the site. In our case, we use cookies and trackers in order to help you navigate our site and application, and offer you services better suited to your requests by knowing your browsing habits. Cookies also allow us to have statistical tools on the use of our site and application in order to improve them regularly.

Lifespan of cookies?

There are two types of cookies: session cookies and persistent cookies. Session cookies are created temporarily in your browser subfolder when you visit a website. Once you leave the site, the session cookie is deleted. The persistent cookie files remain in your browser subfolder and are reactivated once you visit the website that created that specific cookie. A persistent cookie remains in the browser subfolder for the duration defined in the cookie file. Generally speaking, the validity period of a cookie is 13 months maximum.

Can I refuse the storage of cookies on my computer?

You are not obliged to accept the storage of cookies on your terminal. However, we cannot guarantee you an identical user experience if you delete cookies.

How to configure and delete cookies?

You can disable cookies via Browsers, here are the links:

For Safari: https://support.apple.com/kb/ph17191?locale=fr_FR&viewlocale=fr_FR
For Chrome: http://support.google.com/chrome/bin /answer.py?hl=fr&hlrm=en&answer=95647
For Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies

This configuration differs on a mobile terminal or tablet.

For iOS: https://support.apple.com/fr-fr/HT201265
For Android: http://www.wikihow.com/Disable-Cookies#Android_Devices
For Windows Phone: https://support.microsoft.com/fr-fr/help/17442/windows-internet- explorer-delete-manage-cookies

Finally, it is possible to configure the terminal's browser so that it sends a code indicating to websites that you do not wish to be tracked.
This option is commonly called “Do Not Track”. Please refer to each technical support:

For Safari: https://support.apple.com/
For Chrome: https://support.google.com/
For Firefox: https://support.mozilla.org/